FAQ's


Deikho content


Q: What can I watch on Deikho?

You can watch exclusive Pakistani content such as web series, shows and dramas of different categories like action, horror, comedy, etc.

Q: How can I access Deikho content?

There are two ways to access DEIKHO content:

1. Web Portal

2. App

Q: How can I access Deikho web portal?

You need to go to www.deikho.com

Q: How can I access Deikho app?

You can download Deikho app on Google Play Store through this link

Subscription


Q: Who can subscribe to Deikho content?

Anyone having Jazz number can subscribe to Deikho content.

Q: I do not have a jazz number, can I subscribe to Deikho?

No, Only Jazz users can subscribe to Deikho.

Q: How can I subscribe to Deikho on web portal?

After you follow the link www.deikho.com, you will be directed to Deikho web portal where you can subscribe by clicking the “sign up” button. You shall have to enter your jazz number. An OTP shall be sent to your number. After you validate OTP code, you will be automatically charged and a confirmation message shall be sent to your number after successful subscription.

Q: How can I subscribe to Deikho app?

After you download Deikho app on Google Play Store, you will have to click the “sign up” button. You shall have to enter your jazz number. An OTP shall be sent to your number. After you validate OTP code, you will be automatically charged and a confirmation message shall be sent to your number after successful subscription.

Paying for Deikho


Q: How much does Deikho cost?

We have a variety of plans to fit to your life:

    1. DEIKHO Daily Package -(PKR 06 inclusive of tax per day)

    2. DEIKHO Weekly Package- (PKR 30 inclusive of tax per week)

    3. DEIKHO Monthly Package- (PKR 90 inclusive of tax per month)

Q: How can I pay for Deikho?

Your subscription charges shall automatically be deducted from your Jazz sim according to your selected subscription plan package.

Q: Are there any additional fees associated with each subscription plan package?

No, there are not any additional fees associated with any of subscription plan package. Charges defined for each subscription package are inclusive of tax.

Managing Your Plan


 

Q: How can I change/update the subscription package plan?

You can upgrade/change the subscription plan by clicking on the Accounts settings in the User Profile Menu. Then click the “update plan” in “Plans and Subscription” menu.

Q: Can I watch Deikho videos in high quality?

Yes, you can select the video quality in the video player option.

Un-Subscription


Q: How can I unsubscribe to Deikho web portal? Q: A. You can unsubscribe to DEIKHO web portal by clicking the “Unsubscribe” button in the subscription menu in the web portal.

Q: How can I unsubscribe to Deikho app?

You can unsubscribe to DEIKHO app by clicking the “Unsubscribe” button in the subscription menu in the app.

Q: Is there any charges to unsubscribe to Deikho

No, there is not any charges to unsubscribe to DEIKHO. It is free.

Q: If I click the “unsubscribe” button before the expiry date of subscribed package, will I still be able to watch the videos?

You can watch the videos till the expiration date of your subscribed package. You do not have to subscribe again.

Miscellaneous


Q: What is meant by “3 hours daily free streaming”?

It means anyone who subscribes to Deikho can watch videos on Deikho free for 3 hours daily.

Q: What does “Upcoming” mean on Deikho?

Upcoming means any content that is yet to be uploaded within 1 to 4 weeks on Deikho.

Q: What does “Coming Soon” on episodes mean?

“Coming Soon” on episodes means next episodes which are to be uploaded within 4 to 7 days after the previous episodes.

Q: What are the recommended Browsers for Deikho web portal?

The recommended browsers for Deikho web portal are Chrome, Firefox, Safari and Opera.